Privacy Policy Statement
Last Updated: 29 April 2026
Genesis Biology Limited (“Genesis Biology”, “we”, “us” or “our”) respects personal data privacy and is committed to protecting the personal data we collect, use and hold in accordance with the Personal Data (Privacy) Ordinance, Cap. 486 of the Laws of Hong Kong.
This Privacy Policy Statement explains how we collect, use, store, disclose and protect personal data through this website and related business communications.
1. Personal Data We May Collect
We may collect personal data from you when you visit this website, submit an enquiry form, contact us by email or phone, request business information, or communicate with us for cooperation purposes.
The types of personal data we may collect include:
- name;
- company name;
- job title or business role;
- email address;
- phone number;
- country or region;
- enquiry type;
- message content or enquiry details;
- business contact information;
- technical information relating to website usage, such as IP address, browser type, device information, access time and pages visited.
We only collect personal data that is necessary for the purposes set out in this Privacy Policy Statement.
2. Purposes of Collection and Use
We may use your personal data for the following purposes:
- responding to your enquiries or requests;
- following up on potential business cooperation;
- assessing partnership, OEM/ODM, distribution or strategic collaboration opportunities;
- arranging factory visits, meetings or business communications;
- providing company, product, service or manufacturing capability information upon request;
- handling administrative, operational, technical or customer service matters;
- improving this website, user experience and business communication process;
- maintaining internal business records;
- complying with applicable laws, regulations, legal processes or regulatory requirements;
- protecting our rights, property, safety, business interests and website security.
We will not use your personal data for any purpose unrelated to the purposes stated above unless we have obtained your consent or such use is permitted or required by law.
3. Provision of Personal
The provision of personal data is generally voluntary. However, if you do not provide the required information marked as mandatory in our contact form or enquiry process, we may not be able to respond to your enquiry, process your request or provide the relevant business information.
4. Direct Marketing
We do not use your personal data for direct marketing unless we have obtained your consent or indication of no objection in accordance with applicable legal requirements.
If we intend to use your personal data for direct marketing in the future, we will inform you of the intended use, the types of personal data to be used, and the classes of marketing subjects before using your personal data for such purpose.You may opt out of receiving direct marketing communications from us at any time.
5. Disclosure and Transfer of Personal Data
We may disclose or transfer your personal data to the following parties where necessary for the purposes stated in this Privacy Policy Statement:
- our employees, officers or authorised personnel;
- our affiliates, business units or related companies;
- service providers, contractors or professional advisers who support our website, IT systems, administration, communication, legal, accounting, compliance or business operations;
- logistics, technical, production, quality, regulatory or commercial partners where relevant to your enquiry or cooperation request;
- government authorities, regulators, courts, law enforcement agencies or other parties where required or permitted by law;
- other parties with your consent or as reasonably necessary for the purposes stated in this Privacy Policy Statement.
We will take reasonable steps to ensure that any third party handling personal data on our behalf keeps such data confidential and uses it only for the purposes for which it was provided.
6. Cross-Border Data Transfer
As part of our business operations, website hosting, IT support, email systems or service provider arrangements, your personal data may be transferred to, stored in or accessed from locations outside Hong Kong.
Where such transfer is necessary, we will take reasonable steps to ensure that your personal data is handled in a manner consistent with this Privacy Policy Statement and applicable data protection requirements.
7. Cookies and Website Analytics
This website may use cookies or similar technologies to support website functionality, improve user experience, analyse website traffic and understand how visitors interact with our website.
Cookies are small text files stored on your device when you visit a website. They may collect technical information such as browser type, device information, pages visited, time spent on the website and general usage patterns.
You may adjust your browser settings to refuse or delete cookies. However, certain website functions may not operate properly if cookies are disabled.
If we use third-party analytics tools or similar technologies, the information collected may be processed by the relevant service providers in accordance with their own privacy policies.
8. Data Security
We take reasonable and practicable steps to protect personal data against unauthorised or accidental access, processing, erasure, loss or use. These measures may include administrative, technical and physical safeguards.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law.
When personal data is no longer required, we will take reasonable steps to delete, erase, anonymise or securely dispose of it.
10. Accuracy of Personal Data
We will take reasonable steps to ensure that the personal data we hold is accurate, complete and up to date, where necessary for the purposes for which it is used.
You are encouraged to contact us if there are any changes to your personal data or if you believe that the personal data we hold about you is inaccurate.
11. Access to and Correction of Personal Data
Under the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data held by us. PCPD guidance also notes that individuals should be informed of these access and correction rights and the relevant contact details.
If you wish to make a data access or correction request, please contact us using the details set out in Section 15 below.
We may charge a reasonable fee for processing a data access request where permitted by law.
12. Third-Party Websites
This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, security or data handling practices of third-party websites.
You should review the privacy policies of those third-party websites before providing any personal data to them.
13. Personal Data of Minors
This website is intended for business and professional use. We do not knowingly collect personal data from minors.
If we become aware that personal data of a minor has been provided to us without appropriate consent, we will take reasonable steps to delete such data where required.
14. Changes to This Privacy Policy Statement
We may update this Privacy Policy Statement from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of this website after any changes have been posted constitutes your acknowledgement of the revised Privacy Policy Statement.
15. Contact Us
If you have any questions about this Privacy Policy Statement, or if you wish to request access to or correction of your personal data, please contact us at:
Genesis Biology Limited
3/F & 4/F, Tsuen Wan Industrial Centre,
220–248 Texaco Road, Tsuen Wan,
New Territories, Hong Kong
Email: info@genesis-biology.com
Tel: +852 2116 0580
Attention: Data Protection / Privacy Enquiry